Politique de remboursement

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at hello@maliekanderson.shop. Do not ship items back without prior authorization — unauthorized returns will not be accepted.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods, custom products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Sale items and gift cards are final sale.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Return Shipping Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. We will provide return instructions upon approval.

European Union 14-day cooling off period If merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason. Your item must be in the same condition received, unworn or unused, with tags and original packaging, along with proof of purchase.

Refunds We will notify you once we've received and inspected your return and let you know if the refund was approved. If approved, you'll be automatically refunded to your original payment method within 7–10 business days. If more than 15 business days have passed since approval, contact us at hello@maliekanderson.shop.